Knowledge base
Ingest documents, websites, FAQs, and APIs. Keep agents grounded in accurate, up-to-date content.
Design, test, and deploy AI agents across your channels — with a knowledge base, playground, and analytics in one studio.
Studio overview
Last 7 days
Conversations
12.5k
Resolution rate
89.7%
Leads captured
1,256
Satisfaction
4.7/5
Active agents
Features
From knowledge ingestion to deployment and analytics — one studio for your entire agent lifecycle.
Ingest documents, websites, FAQs, and APIs. Keep agents grounded in accurate, up-to-date content.
Test prompts and agent behavior in a safe sandbox before you ship to customers.
Review every chat, spot gaps in your knowledge, and continuously improve resolution quality.
Deploy a branded chat widget on your site with customizable colors, copy, and positioning.
Let users and agents find answers fast with vector search across your entire knowledge base.
Track conversations, resolution rates, top topics, and channel performance at a glance.
How it works
Upload documents, crawl websites, add FAQs, or plug in APIs. Your agents learn from the sources you trust.
Configure behavior in the playground, refine prompts, and validate answers before going live.
Embed the chat widget, share search links, and monitor conversations from a single dashboard.
Use cases
Start from proven patterns — support, sales, operations, and more — then tailor each agent to your business.
Resolve tickets faster with agents trained on your help docs and policies.
Qualify prospects, answer product questions, and route hot leads to your team.
Let customers book appointments without waiting on hold or email back-and-forth.
Recommend products, track orders, and handle returns with consistent answers.
Guide customers through policies with clear, compliant responses every time.
Answer employee questions about benefits, policies, and IT from one knowledge hub.
Sign in to Diyo Agent Studio and go from knowledge base to live chat in minutes.