Privacy policy

What we collect

We collect three kinds of data:

• Account data: your name, email, and password (stored hashed).
• Your agent's knowledge: the documents, pages, and FAQs you connect so your agent can answer from them.
• Conversations: the messages visitors exchange with your agent, plus any contact details they choose to leave.

Why we collect it

To run the service: sign you in, train your agent on your content, answer your visitors, and show you conversation history and lead details in your dashboard. We don't sell your data or use your content to train models for other customers.

Visitor conversations

When someone chats with your agent, their messages are stored so you can read the conversation and follow up. If you use lead capture, the details a visitor submits (like name and email) are stored and shown to you in Leads. You're responsible for telling your visitors about your own privacy practices.

Who else sees your data

We use a small number of service providers to run the platform: hosting, AI model providers to generate answers, and payment processing for paid plans. They process data only on our instructions. We share data with authorities only when the law requires it.

How long we keep it

As long as your account is active. Delete a document, conversation, or your whole account and we remove it from our systems, minus short-lived backups that expire automatically.

Your rights

You can access, correct, export, or delete your data at any time. Most of it is available directly in the dashboard. For anything you can't do yourself, email us and we'll handle it.

Changes to this policy

If we make meaningful changes, we'll tell you by email or in the dashboard before they take effect.